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Introducing Easy Care, your all-in-one protection plan for indoor furniture, power bases, and outdoor pieces. With 5 years of coverage for furniture and an extended 10-year plan for power bases, you can safeguard your investment from accidental stains, spills, rips, tears, and more.

Enjoy peace of mind knowing your home essentials are protected, making everyday living worry-free.

Introducing Easy Care, your all-in-one protection plan for indoor furniture, power bases, and outdoor pieces. With 5 years of coverage for furniture and an extended 10-year plan for power bases, you can safeguard your investment from accidental stains, spills, rips, tears, and more.

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Desktop Image Mobile Image
PROTECTION PLAN DETAILS
Most Stains: Leather + Vinyl Fabric Wood + Hard Surfaces
Food Tick Tick Tick
Beverage Tick Tick Tick
Human Fluids Tick Tick Tick
Pet Fluids Tick Tick Tick
Grass + Mud Tick Tick Tick
Nail Polish + Nail Polish Remover Tick Tick Tick
Ink, Markers + Crayons Tick Tick Tick
Water Rings + Household Heat Marks Tick Tick Tick
Accumulated Stains + Dirt Cross Cross Cross
DYE Transfer:
Newspaper Tick Tick Tick
Denim Tick Tick Tick
Rips, Tears + Punctures: Leather + Vinyl Fabric Wood + Hard Surfaces
Knives Tick Tick Dash
Tools Tick Tick Dash
Household Items Tick Tick Dash
Burns + Singe Marks Tick Tick Tick
Cracking + Peeling of Top Grain Leather Tick Dash Dash
Seam Separation Tick Tick Dash
Animal Scratches, Claw + Bite Marks Cross Cross Cross
Failure of Integral Components: Leather + Vinyl Fabric Wood + Hard Surfaces
Motors + Power Units Tick Tick Dash
Switches Tick Tick Dash
Control Devices Tick Tick Dash
Breaking of Mechanisms Tick Tick Dash
Breakage of Frames + Springs Tick Tick Dash
Scratches, Dents + Chips Penetrating Finish Dash Dash Tick
Checking, Cracking, Bubbling, Peeling of Finish Dash Dash Tick
Lifting Veneer Dash Dash Tick
Warping Dash Dash Tick
Mirror Chipping, Breakage + Loss of Silvering Dash Dash Tick
Powered by furniture care protection
Tick
Covered
Cross
Not Covered
Dash
Not Applicable
PROTECTION PLAN DETAILS
Coverage
Failure of Integral Electrical Components Tick
Failure of Hand Held Remote Control Devices Tick
Breakage of Mechanisms Tick
Failure of Massage and Speaker Components Tick
Powered by furniture care protection
Tick
Covered
Cross
Not Covered
Dash
Not Applicable
How to File a Claim
Online
File a claim online at
claims@furniturecareprotection.com

Orders placed prior to 12/31/2023 file online claim at: https://5starservice.net/

Phone
File a claim by calling
888-705-4001

Orders placed prior to 12/31/2023 file online claim by calling 800-732-5856

Note
File your claim within 5-days of noticing the problem. You may be asked to provided photos of the issue/incident.
FAQ

Coverage is for five years from the date your item(s) are delivered. The Easy Care plan expires if a replacement is issued; however, a new plan may be purchased for a replacement item.

Easy Care protection plans include coverage for fabric, leather, upholstery, hard solid surfaces, dining, bedroom, home office, indoor rugs, and outdoor furniture. For more details, please see your protection plan document for complete terms and conditions.

  • Any product with an attempt to clean or repair before a claim is started will not be covered.
  • Accumulation of stains or damages that have occurred over time and have not been addressed or cannot be attributed to a single incident.
  • Overall, cleanings are not included.
  • Damage from abuse/behavioral issues will not be covered.
  • Damage that occurs during a move between homes is not covered.
  • Pet damage, such as scratches, bite marks, or claw marks, will not be covered.
  • Any item 'Not Covered' in the coverage section of the protection plan.

Once a claim has been filed with the provider, the claim will be reviewed for compliance. A technician may be scheduled to evaluate or repair as needed. If an item cannot be repaired, parts may be ordered to complete the repair. If the item cannot be restored, then an exchange may be approved; the Easy Care plan is considered used on that item, and a new plan may need to be purchased if you want the replacement covered.

Yes, as long as you are moving within the Contiguous United States. Coverage is only in place while the furniture is in the home. Damage that occurs during a move between homes is not covered. These plans are non-transferable.